
Chapter 4: Managing Devices from the Avalanche Console 24
WLANconnectionisnotavailable,youshouldensurethatAvalanchehasanetworkprofile
configuredwiththeappropriatesettings,andthatprofilehasbeendeployedtothedevice.
Updating Mobile Devices
AnupdateisthemethodAvalancheusestosendsoftwarepackagestothemobiledevices,
deleteorphanpackages,andchangenetworkprofilesettings.
YoucaninitiateamobiledeviceupdatefromthemobiledeviceorfromtheAvalanche
Console.Forinstructionsonhowtorequestanupdatefromthemobiledevice,seeInitiatinga
Device-SideUpdateonpage16.FromtheConsole,youcanupdateasingledevice,agroupof
devices,oryoucanscheduleanupdatetooccurataspecifictime.
• SingleDeviceUpdates
• GroupUpdates
• ScheduledUpdate
Single Device Updates
YoucanupdateasingledevicefromtheAvalancheConsole,aslongasthedevicemeetsthe
selectioncriteriafortheupdate.Therulesthatgovernwhichmobiledevicescanreceivea
particularupdatearedeterminedbytheselectioncriteria.Formoreinformationabout
buildingselectioncriteria,refertotheAvalancheuserguide.
To update a mobile device:
1 IntheAvalancheConsole,selecttheInventorytab.
2 Enablethecheckboxtotheleftofthedeviceordevicesthatyouwanttoupdate.
3 ClickUpdate.
TheUpdate Nowdialogboxappears.
• EnabletheAllow user to override the updateoptionifyouwanttogivethemobile
deviceusertheoptiontodecidewhentheinstallationtakesplace.Ifthisoptionis
enabled,theusercanselecttoinstalltheupdateimmediatelyordelaytheinstallation
byminutes,hoursordays.
• EnabletheForce package synchronizationoptionifyouwantthemobiledeviceserver
toverifytheexistenceandstateofeachfileofeachpackageindividuallyratherthan
consultingthemeta-file,whichwouldnormallyprovideinformationonthosefiles.
• EnabletheDelete orphan packagesoptionifyouwanttoremoveorphanpackages
fromthemobiledevice.
4 ClickUpdate Device(s).
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